Marketing Consultancy & Workshops
Marketing consultancy at CX Labs means strategy, customer experience input and campaign planning delivered by people who then run the workshops with your team, not a slide deck that gets filed away.
What this service actually covers
We work with marketing leads and business owners who know something isn't working, whether that's a strategy that hasn't been refreshed in years, campaigns that don't tie back to a clear goal, or a team that needs new skills rather than another consultant doing the work for them.
Engagements usually combine three things: a strategy review, hands on campaign planning, and workshops that leave your team able to run the next campaign themselves.
What's included
Marketing strategy
A clear read on your market, your customers and where your current approach is falling short.
Customer experience consultancy
Mapping how customers actually experience your brand, not how the org chart assumes they do.
Campaign planning
From concept through to channel plan, budget and measurement.
Hands on workshops
Practical sessions with your team, built around your actual campaigns, not generic theory.
How it works
Audit
We review your current marketing, brand positioning and customer touchpoints.
Strategy
A written plan with clear priorities, not a hundred slide deck.
Workshop
Working sessions with your team to plan and build the next campaign together.
Support
We stay close during rollout so the plan survives contact with reality.
Common questions
Do you run the campaigns for us, or just advise?
Both, depending on what you need. Some clients want us to plan and run the campaign end to end. Others want the strategy and a workshop so their own team can execute it.
Is the workshop a one off session or ongoing?
Most clients start with a single planning workshop tied to a real campaign, then bring us back for future campaigns or a quarterly strategy review.